Privacy Policy

1. Introduction

brit.email is committed to protecting your personal data and privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

• Account Information: Your name (optional), email address, and password (encrypted).
• Email Metadata: Time sent, sender/recipient info, IP address, and mail headers.
• Usage Data: Logs of logins, error messages, spam reports (for security and troubleshooting).
• Support Communications: Emails or tickets submitted to our support team.

3. How We Use Your Data

Your data is used solely to provide and maintain the brit.email service. Specifically:

• To create and manage your account.
• To deliver and store email messages.
• To protect against spam, abuse, and technical issues.
• To comply with legal obligations (e.g., law enforcement requests, where legally required).

4. What We Don’t Do

• We do not scan your emails for advertising purposes.
• We do not sell, rent, or share your data with third parties for marketing.
• We do not track you across the web or inject third-party trackers.

5. Cookies and Analytics

brit.email uses only minimal cookies necessary for session management and security. We do not use third-party analytics (e.g., Google Analytics) on our webmail or user dashboard.

6. Data Storage & Location

All user data, including email content, is stored on secure servers located exclusively in the United Kingdom. Backups are encrypted and retained only as long as operationally necessary.

7. Data Retention

We retain your account data for as long as your account is active. After closure, data may be retained for up to 30 days to allow recovery. Logs related to abuse or system diagnostics may be retained for a longer period to ensure service integrity.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request erasure (“the right to be forgotten”) in applicable circumstances.
• Object to processing or request data portability.

To exercise any of these rights, please contact us at support@brit.email.

9. Security Measures

We implement strong technical and organisational measures, including:

• End-to-end TLS encryption for email transport.
• Secure password hashing and login rate limiting.
• Access control, logging, and multi-layered server firewalls.

10. Third-Party Services

We avoid unnecessary reliance on external services. Where needed (e.g., DNS providers, backup systems), all vendors are vetted and must meet UK GDPR standards.

11. Children’s Privacy

brit.email is not intended for use by individuals under 18. We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of brit.email implies acceptance of the revised terms.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

Data Protection Officer
brit.email
Email: support@brit.email

Effective Date: August 4, 2025